Privacy Policy

1. Who We Are

EsportIntel ("we", "us", or "our") operates the website at EsportIntel.com (the "Platform"). We are committed to protecting your personal data and respecting your privacy in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Data controller: EsportIntel.com. Contact: info@esportintel.com

2. Data We Collect

2.1 Data You Provide

When you use the contact form on our Platform, we collect:

• First and last name
• Email address
• The content of your message
• Your selected subject category

2.2 Data Collected Automatically

When you visit the Platform, we may collect the following data automatically:

• IP address (anonymised where possible)
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring URL
• Date and time of access

2.3 Cookies

We use cookies and similar tracking technologies. See Section 8 and our Cookie Policy for full details.

3. How We Use Your Data

We use the data we collect to:

• Respond to your enquiries submitted via the contact form
• Analyse aggregated, anonymised usage patterns to improve the Platform
• Detect and prevent fraudulent or abusive activity
• Comply with legal obligations
• Store your cookie consent preference

We do not use your data for advertising, and we do not sell personal data to third parties under any circumstances.

4. Legal Basis for Processing

We process your personal data on the following legal bases under GDPR Article 6:

• Consent (Art. 6(1)(a)): for cookies that are not strictly necessary.
• Legitimate interests (Art. 6(1)(f)): for security monitoring and aggregated analytics, where these interests are not overridden by your rights.
• Contractual necessity (Art. 6(1)(b)): for processing contact form data to respond to your requests.

5. Sharing Your Data

We do not sell, rent, or trade your personal data. We may share data with:

• Service providers who process data on our behalf (e.g., hosting infrastructure, email delivery), bound by data processing agreements and authorised only to process data for the purposes we specify.
• Legal authorities where required by applicable law, court order, or government regulation.

Any third-party processors are subject to equivalent privacy obligations.

6. Data Retention

We retain personal data only for as long as necessary for the purposes described in this Policy:

• Contact form data: retained for up to 12 months after the enquiry is resolved, unless a longer period is required by law.
• Server access logs: retained for up to 90 days.
• Anonymised analytics data: retained indefinitely.

7. Your Rights

Under GDPR, you have the following rights:

• Right of access: request a copy of the personal data we hold about you.
• Right to rectification: request correction of inaccurate data.
• Right to erasure: request deletion of your personal data.
• Right to restrict processing: request that we limit how we use your data.
• Right to data portability: receive your data in a structured, machine-readable format.
• Right to object: object to processing based on legitimate interests.
• Right to withdraw consent: where processing is based on consent, withdraw it at any time without affecting prior processing.

To exercise any of these rights, contact us at info@esportintel.com. We will respond within 30 days. You also have the right to lodge a complaint with your local supervisory authority.

8. Cookies

We use strictly necessary cookies for platform functionality (e.g., storing your cookie consent preference) and optional analytics cookies. You can manage your preferences via our cookie banner or by reviewing our full Cookie Policy.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or damage. However, no transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised "Last updated" date. For material changes, we will provide a prominent notice on the Platform.

11. Contact Us

For privacy-related enquiries or to exercise your rights, please contact us at:

Email: info@esportintel.com
Website: EsportIntel.com